Frequently Asked Questions

  • ALL ITEMS MUST BE RETURNED WITHIN 7 DAYS OF RECEIVING ORDER. ALL MERCHANDISE MUST BE RETURNED IN THE ORIGINAL CONDITION IN WHICH IT WAS SENT WITH ALL PACKAGING, LABELS, AND TAGS STILL ATTACHED FAILURE TO DO SO WILL RESULT IN NO REFUND. WE DO NOT ACCEPT RETURNS ON MADE-TO-ORDER GARMENTS WHICH WILL INCLUDE MOST OF OUR FORMAL-WEAR AND/OR SIGNATURE COLLECTIONS.

    • WE USE THE UNITED STATES POSTAL SERVICE FOR SHIPPING

    • FLAT RATE SHIPPING OF $10.00

    • FREE SHIPPING FOR ORDERS OVER $150.00

    • 1-2 WEEK PROCESSING TIME FOR MADE-TO-ORDER GARMENTS AND 1 WEEK SHIPPING 3 WEEKS IN TOTAL FOR DELIVERY.

  • You can reach us anytime via our email at customercare@nafishaw.com We aim to respond quickly—usually within one business day.